Notifications

Learn about the types of notifications sent by Opal.

The following are notifications sent by Opal, based on certain events or at a specified frequency. Users can unsubscribe to email, Slack, or Microsoft Teams notifications from Settings > Notification Preferences in the lower left corner.

Notification type	Recipients	Email	Slack	Microsoft Teams	Google Chat	Configuration
Access review assigned to reviewers	Reviewers	✔️	✔️	✔️	✔️	Access review settings
Incomplete access review reminders	Managers if enabled, reviewers	✔️	✔️	✔️ Reviewers only	✔️	Access review settings
Access reviews require access to be revoked on end systems	Auditors	✔️	✔️	✔️
Access revoked due to access reviews	Revoked users	✔️	✔️
Access expired	Users with expired access	✔️	✔️
Resources imported to Opal	Owners of connection/app containing resources	✔️	✔️
User invited to Opal	Invited user	✔️
Access requested	Reviewers	✔️	✔️	✔️	✔️
Access requested on behalf of another user	Requestor, affected user, and reviewers	✔️	✔️	✔️
User comments on access requests	Reviewers	✔️	✔️	✔️
Access request approved or denied	Requestors	✔️	✔️	✔️
Access request canceled	Reviewers	✔️	✔️	✔️
Access is expiring soon	Users with expiring access, Group leaders	✔️	✔️	✔️		Configuration Settings > Advanced > Access expiration notifications
Access propagation failed or owner groups are empty	Admins and/or Owners	✔️	✔️			Configuration Settings > Advanced > Error notification setting
Manual ticket propagation successful	Requestors		✔️